We offer a one-year warranty (excluding components) from the date you receive your order. During this period, items can be returned for repair.

• Return Shipping: The buyer is responsible for return shipping costs, including proper packaging and insurance.
• Damage upon Delivery: If the package is damaged upon receipt, please immediately contact the courier and obtain a “damage report” and “claim number.” Then, return the damaged item to us. We will either repair or replace the item, and cover the return shipping costs.

Please contact us via email before initiating a return for any reason. For compensation, kindly ensure the return is done through standard postal services.

Free Shipping: All products include free shipping via DHL or UPS, with delivery typically within 5 business days.

Damaged Items: In the rare event of damage during shipping, please contact us immediately. We will assist you in investigating and replacing the item as needed.

Questions & Support: For any other questions or concerns, email us at any time. We respond within one business day. Please include your item or order number in all communications for quicker assistance.